100% Herbal & Ayurvedic Product!
Free Delivery On Orders Above ₹500!

Last Updated: October 2025

At White Angel Medicines, we aim to deliver your Ayurvedic products safely and on time. We understand how important it is for you to receive your order in perfect condition, and we partner with reliable courier services to ensure smooth delivery across India.

1. Shipping Locations

We currently ship our products across India.
For bulk or international orders, please contact us directly at info@whiteangelmedicines.com before placing your order.

2. Order Processing Time

  • All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).

  • Orders placed after 5 PM will be processed the next business day.

  • You will receive an email or WhatsApp confirmation once your order is dispatched.

3. Delivery Time

  • Orders are typically delivered within 3–7 business days, depending on your location and courier service availability.

  • Deliveries to metro cities may arrive faster, while remote or rural areas may take slightly longer.

  • Unexpected delays (weather, strikes, or courier issues) may affect delivery times, but we will always keep you informed.

4. Shipping Charges

  • Free shipping may be available on certain order values or promotions (mentioned during checkout).

  • A nominal delivery charge may apply for smaller orders or remote locations.

  • Shipping fees (if applicable) will be clearly mentioned before you complete your purchase — no hidden charges.

5. Order Tracking

Once your order is dispatched, you will receive:

  • A tracking link via email or WhatsApp.

  • Regular updates until your parcel is delivered.

You can use the provided tracking ID to check the real-time status of your order on the courier partner’s website.

6. Delayed or Missed Deliveries

If your order is delayed or undelivered due to incorrect address, unavailability, or courier issues:

  • Our team will contact you via email or phone to resolve the issue.

  • If we are unable to deliver the parcel, it may be returned to us. Once received, we’ll reach out to re-dispatch or refund (as applicable).

7. Damaged Packages

We take utmost care while packing your order. However, if you receive a damaged, leaking, or tampered package, please do not accept it from the courier and inform us immediately at info@whiteangelmedicines.com or +91 93247 79089 with photos of the package.

8. Address Changes

If you need to update your delivery address, please contact us within 12 hours of placing the order. Once shipped, we cannot modify the address.

9. Contact Us

For any shipping-related questions or delivery assistance, please reach out to our support team:
📧 info@whiteangelmedicines.com
📞 +91 93247 79089